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IDProjectCategoryView StatusDate SubmittedLast Update
0000592T99X171.00 SKB Eagle_Vendor_IssuePlayer Issuepublic2019-03-29 18:032019-04-26 14:25
Reporter(ALTech) Eric KimAssigned To(ALTech) Eric KimDue Date
PriorityhighSeveritys2-severeReproducibilitysometimes
Status closedResolutionfixed 
Summary0000592: PIP display is halted during multiview
DescriptionPIP screen/display is halted during multiview, but sound is working normally.
When the issue has been occurrred, it can see the following log, so there seems to be any issue on queue related to video packets.
>>. "video queue wait consumer timeout, drop oldest packet!"

[Version]
-. v15.502.8

[Test Procedure]
Keep watching multiview live channels
TagsBFS-71
Attach Tags

Users monitoring this issue

User List (ALTech) SY Yoon , (Amlogic) Jingyu Xu

Activities

(ALTech) Eric Kim

2019-03-29 18:03

developer  

log.7z (408,500 bytes)

(ALTech) Jewoo Lee

2019-04-26 13:35

developer   ~0002220

The same issue has occurred on V15.502.12/13 as well.
[Observed Symptom]
Display halts while watching Live TV by Multi-view.
Also following symptom observed in logs.
--------------------------
** 3 printk messages dropped ** [18546.883377@0] [videosync.0]buf queue empty!!
** 3 printk messages dropped ** [18546.889678@0] [videosync.0]buf queue empty!!
** 2 printk messages dropped ** [18546.893834@0] [videosync.0]buf queue empty!!
** 3 printk messages dropped ** [18546.900104@0] [videosync.0]buf queue empty!!
** 4 printk messages dropped ** [18546.908929@0] [videosync.0]buf queue empty!!
--------------------------
Kernel_Multiview Halt.log (543,763 bytes)
Multiview_Halt.zip (2,517,073 bytes)

(ALTech) Jewoo Lee

2019-04-26 14:25

developer   ~0002223

After double checking, this issue(Main/PIP channel display halts) hasn't occurred since V15.502.12.
So once close this issue.

Issue History

Date Modified Username Field Change
2019-03-29 18:03 (ALTech) Eric Kim New Issue
2019-03-29 18:03 (ALTech) Eric Kim Status new => assigned
2019-03-29 18:03 (ALTech) Eric Kim Assigned To => (SW) Jacky Chiang
2019-03-29 18:03 (ALTech) Eric Kim File Added: log.7z
2019-03-29 18:03 (ALTech) Eric Kim Issue Monitored: (ALTech) SY Yoon
2019-03-29 18:06 (ALTech) Eric Kim Issue Monitored: (Amlogic) Jingyu Xu
2019-03-29 19:39 (SW) Jacky Chiang Category SW Issue => Player Issue
2019-03-29 19:39 (SW) Jacky Chiang Description Updated
2019-03-29 19:39 (SW) Jacky Chiang Project T99X171.00 SKB Eagle => T99X171.00 SKB Eagle_Vendor_Issue
2019-03-29 19:42 (SW) Jacky Chiang Assigned To (SW) Jacky Chiang => (Amlogic) Jingyu Xu
2019-04-26 13:35 (ALTech) Jewoo Lee File Added: Kernel_Multiview Halt.log
2019-04-26 13:35 (ALTech) Jewoo Lee File Added: Multiview_Halt.zip
2019-04-26 13:35 (ALTech) Jewoo Lee Note Added: 0002220
2019-04-26 13:35 (ALTech) Jewoo Lee Tag Attached: BFS-111
2019-04-26 14:20 (ALTech) Jewoo Lee Tag Detached: BFS-111
2019-04-26 14:20 (ALTech) Jewoo Lee Tag Attached: BFS-71
2019-04-26 14:25 (ALTech) Jewoo Lee Assigned To (Amlogic) Jingyu Xu => (ALTech) Eric Kim
2019-04-26 14:25 (ALTech) Jewoo Lee Status assigned => closed
2019-04-26 14:25 (ALTech) Jewoo Lee Resolution open => fixed
2019-04-26 14:25 (ALTech) Jewoo Lee Note Added: 0002223